If you have not used RDCM it is a  ‘must have’ in your remote support toolbox. If you’re like most IT service providers connecting to client servers and desktops can be a challenge at times. With RDCM’s one click access to remote desktops your use of RDP for remote access just got a lot easier to manage.

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Lots of settings to tweak:

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Yesterday our network operations center reported that a server on a client site in Colorado

Lessons learned:

• Keep your maintenance contracts up to date.
• Take error messages with a grain of salt; we were advised by our Network Operations Center to run chkdisk with the /f flag. This could have wrecked havoc on the mirrored set.
• Use monitoring agents on your servers in order to provide proactive reporting; we were able to fix the problem before we had a server down situation.
• Purchase your hardware from well known vendors like Dell or HP and pay for service contracts.

Thank you Cliff, Mike and Dwaine from Dell.

Wondering if perhaps you might be missing an opportunity of a lifetime?
Click here to view total tweets to date and in real time.

Cost Effective
– This solution is extremely affordable and creates an immediate ROI relative to the alternatives. For the price of a couple of large hard drives plus an economical flat monthly fee, businesses get a comprehensive, convenient, and cost‐effective data‐protection solution. The best part is that the customer can use as much storage as needed to achieve comprehensive data protection. No more per‐gigabyte fees, and no more unpredictable increases in expenses every year.

There’s an easier way for small businesses to communicate.
Introducing Microsoft® Response Point™, revolutionary phone system software. Microsoft® Response Point™ is revolutionary phone system software designed specifically for small businesses. Delivered on industry-leading hardware.

Microsoft® Response Point™ is revolutionary phone system software designed for small businesses. Easy to use and manage, Response Point is delivered on intuitive hardware –a complete solution in one affordable package.

Set up and make changes in minutes. The user-friendly administrator software lets average PC users complete moves, changes, or additions with a few mouse clicks.

Access features with your voice. A breakthrough voice-activated user interface lets you tell your phone what to do.

Add up to 50 phones as your business grows. The system expands to meet your needs, with no additional licensing fees.

Highlights of the Service:
• A complete solution that is designed to reduce any server down time with the use of a specialized back up and virtual server appliance.
• Allows near real-time backups-as frequent as every 15 minutes.
• Offers offsite storage at an affordable cost
• Provides a low cost, speedy disaster recovery process.
• Data is encrypted so it is not accessible to anyone, either on the NAS or at the remote storage facility without the passkey.
• Eliminates the cost and time of managing on-site tape backup. We monitor and manage the entire process.
• All costs-frequent on site backups, on site virtual server, remote storage, disaster recovery in the event of disaster and 24×7 management of the entire process are bundled at a price that is comparable to the overall cost of buying and managing tape backup.

We can provide Web-based remote support for desktops, servers and users.
Our Unattended Support option allows us to easily administer software updates after hours or on the weekends. Our clients don’t have to be present, so we can get the job done without cutting into your busy schedules. We can even reboot and reconnect.

Never Out of Reach
We can support our customers from any Internet-connected computer, at home, on the road – wherever they happen to be.

We have provided Remote Support and Remote Management Services to a verity of organizations and individualsfor for over ten years.

Have your session key? Try our fast support >>>

Please note: We were selected as a Beta testing site for this product.