Remote Desktop Connection Manager
In May 2010, Microsoft released version of 2.2 of Remote Desktop Connection Manager (RDCM). If you have not used RDCM it is a ‘must have’ in your remote support toolbox. If you’re like most IT service providers connecting to client servers and desktops can be a challenge at times. With RDCM’s one click access to remote desktops your use of RDP for remote access just got a lot easier to manage. Download from Microsoft >>> Lots of settings to...
Read MoreIf I controlled the Internet
John G. Rives is a performance poet, storyteller, and author. He has appeared on multiple seasons of HBO’s Def Poetry Jam and was a member of the Def Poetry international tour group. He has made multiple appearances at the TED Conference and has published several pop-up books for children. He co-hosted the television special ‘Ironic Iconic America’ with Tommy Hilfiger, discussing how pop culture has influenced American tastes and styles. From Bilal Jaffery’s Blog Lotus Knows Web 2.0 &...
Read MoreWhy we use Dell or HP Servers and third party monitoring agents on client sites.
Yesterday our network operations center reported that a server on a client site in Colorado (we are in Seattle) was reporting hard drive errors that were critical in nature. They looked something like: ‘Driver detected a controller error’ or ‘we have discovered that an Exchange data read took longer than expected’ and ‘Controller device reset at the site’. Error messages in the event log were sparse and difficult to interpret. That distance is almost a thousand miles. What to do? As we had just re-up’d our maintenance contract with Dell on the server in question we placed a...
Read MoreSmall Business Specialist
We specialize in the design, deployment, and customization of small business solutions. We are a registered Microsoft Partner and deliver the rich interactivity of Microsoft's on-premises applications combined with the flexibility and scalability of off-site services when appropriate.
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